MamaPapa Logo

Terms and Conditions

Please read these terms carefully before using MamaPapa. By accessing our service, you agree to be bound by these terms.

Last updated: August 20, 2026

Welcome to MamaPapa! These Terms and Conditions govern your use of our family photo sharing and storage service. By creating an account or using our Service, you acknowledge that you have read, understood, and agree to be bound by these terms.

1. Agreement to Terms

By accessing and using MamaPapa ("the Service"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our Service.

1.1 Service Description

MamaPapa is a family-focused photo and video sharing platform that allows you to securely store, organize, and share your precious family memories with loved ones.

2. Use of Service

2.1 Eligibility

You must be at least 13 years old to use MamaPapa. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

2.2 Account Registration

To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.

2.3 Acceptable Use

You agree not to use the Service to: upload or share content that is illegal, harmful, or objectionable; upload nudity or sexually explicit content; violate any intellectual property rights; transmit viruses or malicious code; or attempt to gain unauthorized access to the Service.

2.4 Prohibited Content

MamaPapa strictly prohibits nudity and sexually explicit content. We use automated detection systems to identify and remove prohibited content. Accounts that repeatedly violate this policy may be suspended or terminated.

3. Content and Privacy

3.1 Your Content

You retain all ownership rights to the photos, videos, and other content you upload to MamaPapa. By uploading, you grant us a license to use, store, and display your content solely for operating the Service.

3.2 Privacy and Sharing Controls

You have full control over who can see your content through privacy settings. Photos are private by default. You can share albums with friends and family who have MamaPapa accounts.

3.3 Content Moderation

We reserve the right to monitor, review, and remove content that violates these Terms. We may use automated tools to detect prohibited content.

4. Subscription and Payments

4.1 Subscription Plans

MamaPapa offers both free and paid subscription plans. Free accounts include basic storage and features. Paid plans provide additional storage, advanced features, and priority support.

4.2 Automatic Renewal

Subscriptions automatically renew unless you cancel before the renewal date. You can cancel at any time through your account settings.

4.3 Refunds

Subscription fees are generally non-refundable except as required by applicable law. Contact support within 14 days of billing for issue resolution.

5. Intellectual Property

5.1 Our Intellectual Property

The Service and its original content, features, functionality, design, and branding are owned by MamaPapa and protected by international intellectual property laws.

5.2 Feedback

If you provide feedback or suggestions about the Service, you grant us a perpetual, royalty-free license to use such feedback for any purpose.

6. Limitation of Liability

6.1 Disclaimer

The Service is provided "as is" and "as available" without warranties of any kind. MamaPapa disclaims all warranties, express or implied.

6.2 Maximum Liability

Our total liability shall not exceed the amount you have paid us in subscription fees during the twelve months preceding the claim, or $100, whichever is greater.

7. Termination

7.1 Termination by Us

We may terminate or suspend your account if you breach these Terms or engage in harmful conduct.

7.2 Termination by You

You may delete your account at any time through your account settings. We recommend downloading your content before deletion.

8. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the new Terms and updating the "Last updated" date.

9. Contact Us

If you have any questions about these Terms, please contact us at support@mamapapa.com.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which MamaPapa operates, without regard to its conflict of law provisions.

Looking for the plain-English version of our privacy practices? Read our Trust page.